Remote education, and thus also psychological and pedagogical assistance, became a necessity during the pandemic, and not a voluntary choice or a tool supporting traditional education. Therefore, it was necessary to consider whether and how the pandemic influenced the entire education process? Did the students, parents and teachers cope with the change and how? Have they encountered difficulties and what difficulties – especially in the field of providing psychological and pedagogical help? Did the pandemic affect the psychophysical functioning of students, parents and teachers, and how? The planned research allowed to show the current situation in education at the level of primary school, and also showed the scope and expectations of respondents regarding the psychological and pedagogical help provided. These studies allowed to show not only the first experiences, suggestions and conclusions, but also to show psychophysical changes among respondents (such as, for example, overloading parents, phobias, fears, etc.), their fears, psychophysical condition and perceived threats (e.g. symptoms). depression among children and parents, lack of motivation, etc.) and expected changes in the future and in education, including the traditional one.